Returns & Exchanges
Returns & Exchanges
| Refunds & Exchanges - Requests for returns and exchanges are accepted within 7 days of receiving the order. - Product must be unopened, unused, and in original condition. - Opened products are not eligible for refund or exchanges. - Customer is responsible for return shipping costs. (Use a trackable shipping method to ensure safe return.) - Refunds will only be issued as store credit subject to a 15% restocking fee. - Please allow a few business days for the refund to reflect in your account. |
Shipping Information
Shipping Information
Shipping Information
Top Shelf Peptide offers free shipping on all orders over $250, if shipped to residential or commercial addresses within the contiguous United States. Orders are delivered Monday through Friday (excluding holidays). Same day shipping applies for all orders received and paid for before 12:00PM Mountain on weekdays; these are shipped out the same day. Orders received after 12:00PM Mountain will be processed and shipped next day. During days of high order volume, your order may take up to 1-3 business days to ship.
Top Shelf Peptide is not responsible for shipping delays caused by:
- Weather
- Carrier issues
- Other factors beyond our control
Storage and Handling
Storage and Handling
Storage and Handling Disclaimer
Our compounds are shipped with the assumption that the end-user is qualified to handle, store, and dispose of them appropriately. Top Shelf Peptide stores all inventory at -20°C or -80°C until time of shipping to preserve chemical integrity. Upon receipt, the end-user is responsible for maintaining optimal storage conditions. All peptide vials are in powder form and are not reconstituted.Description
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